Tax Agent Services FAQs

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Look for a tax agent registered with the Tax Practitioners Board (TPB) — you can verify any agent's registration at tpb.gov.au. Check their qualifications, years of experience, client reviews, and whether they specialise in your situation (individual, sole trader, or business). Online Tax Agents & Business Services is a CPA-qualified, TPB-registered practice based in Doncaster, Melbourne. 

At Online Tax Agents, individual tax returns start from $99 for students and $110 for standard personal returns. Sole trader returns start at $165, and business returns (companies, trusts, partnerships) from $275. All fees are fixed, inclusive of GST, and tax deductible. 

Yes, we offer tax planning services to help minimize your tax liability and maximize your tax savings.

To prepare your return we typically need: a photo ID, PAYG payment summaries or income statements, receipts for work-related expenses and charitable donations, bank statements, investment and rental property records, and your previous year's tax return if available. We'll guide you through exactly what's needed for your situation. 

Once your return is lodged with the ATO, refunds are typically processed within 8–14 business days directly into your nominated bank account. 

Yes — our service is fully online and available to clients anywhere in Australia. Whether you're in Sydney, Brisbane, Perth, Adelaide, or regional areas, we can prepare and lodge your return remotely via email and WhatsApp. 

Yes. We prepare tax returns including rental property income and deductions for $66 per property (in addition to the base individual return fee). We ensure you claim all allowable deductions correctly and stay compliant with ATO guidelines. 

A Business Activity Statement (BAS) is a form businesses registered for GST must lodge with the ATO — usually quarterly or monthly. It reports GST collected and paid, PAYG withholding, and other tax obligations. We offer BAS and IAS preparation and lodgement from $165. 

Yes — a qualified tax agent does far more than just lodge your return. We identify all eligible deductions, recommend tax planning strategies, advise on timing of income and expenses, and help structure your affairs to legally minimise your tax liability both now and into the future. 

 You can nominate us as your registered tax agent through your myGov account. The ATO has a simple online nomination process — we'll send you a direct link and guide you through it when you book with us.